FAQ

How long does shipping take?

Our products are delivered within 15 days of placing your order. We take pride in ensuring fast and reliable shipping so you can start enjoying your purchase as soon as possible.

What is your return policy?

We offer a 30-day money-back guarantee! If you're not satisfied with your purchase, simply contact us, and we'll guide you through the easy return process.

How can I get in touch with you?

Getting in touch is simple! Visit our Contact Us page and leave your details. Our team will respond to you within the same day to assist with any inquiries or concerns.

Got Questions?

Do you ship worldwide?

Yes

Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.